Better

  • Feedback

  • Growth

  • Business

Feedback transformed into insights
so customers keep returning for the great experience

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Feedback in the moment of experience

What is feedback?

Its a reaction to an emotional high or low the visitor experiences when interacting with your brand.
Capturing feedback, once that moment has passed only dilutes the intent to share. Feedback is not part of the customer's buying journey, but their emotions are. At BuzzNgo we prompt actions when emotion is high and convert it into actionable insights. Our feedback loops are non-intrusive, intuitive, and rich in analytics, so you are not downed in data but equipped with actionable insights in real-time.
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Experience point of contact feedback like never before.

Customer experience
digital touchpoints
digital touchpoints
feedback submissions
customer engagement

We are there where your customers are

digital touchpoints
customer experience

Web Widget for your digital touchpoints

A customizable web widget that can be deployed without any coding in under 60 seconds. Start collecting data instantly and enriching your user experience.
customer engagement
  • customer experience
  • showcase promotions
  • offline feedback
  • customer engagement tool

A Kiosk for your brick and mortar touchpoints

Wifi & GSM enabled touch screen kiosk housed in a beautiful metallic stand. Simply plug it in and get started with in-moment feedback analytics.

  • Kiosk_Frame_3-compressor-426x470_537243536aec352f39476e2192138fbd
  • touch screen Kiosk
  • touch screen Kiosk
digital touchpoints

DATA DECODED

A beautiful dashboard with live & interactive visuals to help you understand the customer engagement pulse in a quick snapshot.

1

Bravo Index

Understand your customer satisfaction score as a single number, we call it your Bravo Index
2

Get actionable Insights

Not just loads of data, but BuzzNgo gives you actionable insights that help you identify where the problem sits
3

Trends

We help you look ahead, Our trend analysis helps you point repeated pitfalls and drive a targeted improvement approach
4

Real Time Alerts

When customer experience scores dips get alerted in realtime. We enable you to act before the customer is gone.
digital analytics

All you will need to get customer-obsessed and drive up measurable satisfaction

Feedback as a service

Pay for conversions. Zero fixed rentals.

Real-Time Analytics

Get Actionable insights not just a data dump.

Zero Capex

Beautiful hardware, Seemless widgets included in the pricing starting at $0.01.

In moment feedback

There is no better time to know how they feel than the time of experience.

How & Why

Not just how also know why your visitors felt that way

Non-Intrusive

Feedback is most honest when not being forced. We designed it to be intuitive.

We Write Sometimes

Fresh From The Blog

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KISS with your customers

In our last blog, we spoke about the importance of giving your customers a voice. Essentially, we believe the customer needs a channel that they…
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July 15, 2014

The cost of bad customer experience

Customers are very opportunistic in nature, they can switch over to a competitor very easily. Free trials, flash sales, celebrity endorsements are some methods your…
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customer engagement

So let's get started

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From prices as low as Re 1/- per interaction. You can request your quote here!

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and I'm interested in knowing more about BuzzNgo for my retail store .
that runs in the name of Your business name .
I can be reached on
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