Lengthy questionnaires to collect customer feedback is a thing of the past. Customers don’t have the time to fill long surveys after the moment of…
buzzngo-adminSeptember 18, 2020
If you hear from a fellow shopper that a brand is great, you tend to believe it. This is the beauty and simplicity of word…
buzzngo-adminAugust 26, 2020
Customers are very opportunistic in nature, they can switch over to a competitor very easily. Free trials, flash sales, celebrity endorsements are some methods your…
buzzngo-adminJuly 15, 2014
In our last blog, we spoke about the importance of giving your customers a voice. Essentially, we believe the customer needs a channel that they…
buzzngo-adminFebruary 14, 2014
Customer Experience continues to be at the heart of many business operations but how often do the customers get a voice that is unfiltered and…
buzzngo-adminApril 15, 2013
