Customer Experience It’s here – Feedback as a Service and you must get it.Lengthy questionnaires to collect customer feedback is a thing of the past. Customers don’t have the time to fill long surveys after the moment of…buzzngo-adminSeptember 18, 2020
Customer Experience Feedback Kiosks – they just workIt's not rocket science that customers will only do business with you if they like you and if they don’t, they’ll simply switch to other…buzzngo-adminSeptember 12, 2020
Customer Experience Customer Experience is your Key to SuccessIf you hear from a fellow shopper that a brand is great, you tend to believe it. This is the beauty and simplicity of word…buzzngo-adminAugust 26, 2020
Customer Experience The cost of bad customer experienceCustomers are very opportunistic in nature, they can switch over to a competitor very easily. Free trials, flash sales, celebrity endorsements are some methods your…buzzngo-adminJuly 15, 2014
Customer Experience KISS with your customersIn our last blog, we spoke about the importance of giving your customers a voice. Essentially, we believe the customer needs a channel that they…buzzngo-adminFebruary 14, 2014
Customer Experience Give your customers a voiceCustomer Experience continues to be at the heart of many business operations but how often do the customers get a voice that is unfiltered and…buzzngo-adminApril 15, 2013