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Customer Experience
April 15, 2013
Give your customers a voice
Customer Experience continues to be at the heart of many business operations but how often do the customers get a voice that is unfiltered and…
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Customer Experience
February 14, 2014
KISS with your customers
In our last blog, we spoke about the importance of giving your customers a voice. Essentially, we believe the customer needs a channel that they…
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Customer Experience
July 15, 2014
The cost of bad customer experience
Customers are very opportunistic in nature, they can switch over to a competitor very easily. Free trials, flash sales, celebrity endorsements are some methods your…
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