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customer feedback systemCustomer Experience
April 15, 2013

Give your customers a voice

Customer Experience continues to be at the heart of many business operations but how often do the customers get a voice that is unfiltered and…
buzzngo-admin 3,637
Love434
customer experienceCustomer Experience
February 14, 2014

KISS with your customers

In our last blog, we spoke about the importance of giving your customers a voice. Essentially, we believe the customer needs a channel that they…
buzzngo-admin 3,388
Love40
customer feedback insightsCustomer Experience
July 15, 2014

The cost of bad customer experience

Customers are very opportunistic in nature, they can switch over to a competitor very easily. Free trials, flash sales, celebrity endorsements are some methods your…
buzzngo-admin 2,471
Love1187
customer engagement